In-House Vs. Contract Building Cleaning – Which One Wins for Savings and Results?

In Alberta, businesses are now faced with paying higher wages as well as higher building operating costs due to the carbon tax, higher business taxes and so on. So, companies are searching for ways to improve or maintain quality while decreasing costs. If you are in facility management and responsible for the cleaning of your building, one of the best ways to find the quality/cost balance is to explore contract versus in-house cleaning.

There are pros and cons to both methods, but if cost and efficiency is the main concern, the best option tends to be contracting a cleaning company. Here’s why:

Contracted Cleaning

Management: A contractor manages your cleaning program and the cleaning staff, leaving you more time to do other work. Cleaning staff training and performance evaluations are primarily handled by the contractor. You may have to continue to provide training on building safety and procedures, but the majority of training will be off your plate.

Expertise: Professional cleaning companies can often do a better job of cleaning, having more technical knowledge and being in better touch with innovations and best practices

Savings: Savings on supplies can be realized when the cleaning contractor has more buying power to provide preferred pricing on supplies. As well, the contractor can manage the supplies inventory and replenishment for you.

Quality Assurance: Q.A. programs are typically provided by a contractor. These programs give you regular reporting on the buildings cleaning standards and performance, ensuring the quality of your cleaning program.

Cost Savings: Substantial savings are found when your organization no longer has to pay employee expenses such as benefits and insurance. The cost of training and staff turn-over is also covered by the contractor.

Primary reasons for having in-house cleaning staff  include:

In-House Cleaning

Building Knowledge: Facility managers will be more involved in the cleaning and therefore have more on-going knowledge about the cleaning and any issues.

Flexibility: With their own staff, a building manager can assign new or revised tasks to an existing cleaner on the fly.

Relationships with Staff: A facility manager will be hiring and work closely with the cleaning team, forging a stronger relationship.

For best performance and cost-effectiveness, the contracting option really does “shine” compared to in-house cleaning. Do your own analysis on which building cleaning method will work best. Even better, getting a proposal from a contractor will show you the best fit for your company.